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Firearms Sales Consultant

INPAX Academy of Personal Protection exists to provide the training, tools and tradecraft necessary to change the way people think and live in the world, and as result, develop a sense of confidence and security that transcends and positively influences all aspects of their lives. INPAX is the region’s premier indoor firing range, retail outfitter, and personal security training academy – and we want you to join us!

We are currently recruiting for an individual to join our team as a Firearms Sales Consultant.

Do you …

  • have an eye for detail and passion for maintaining exceptional customer service?
  • want to contribute to an organization focused on providing a unique and industry-changing experience?
  • bring enthusiasm to an organization striving to help people be their best?
  • identify with core traits of: Integrity – Dependability – Initiative – Loyalty – Service?

Then this position may be for you!

General Description / Purpose                                                                                                                                   

Provide superior customer service by assisting customers in selection and purchase of all products -firearms, firearms accessories, ammunition, memberships, courses and all club services (range time and firearms rentals).

Primary Responsibilities                                                                                                                                            

  • Understand and respond appropriately to basic customer inquiries.
  • Knowledge of company’s mission, purpose, and goals.
  • Ability to operate store equipment - cash registers, inventory scanners, telephones, paging system, security system, and range equipment.
  • Ability to operate, demonstrate and explain merchandise - understand and be proficient in restricted and non-restricted sales, refunds/returns, consignment, gift cards, member and non-members use of the facilities.
  • Understand and be proficient in firearms sales and forms as required by Federal and State and Local laws; Form 4473, Multiple Handgun Sale (MHS) Form, Call Procedures and Response Implications.
  • Knowledge of gun rentals, range equipment and, basic gunsmithing.

Essential Knowledge & Skills                                                                                                                                     

  • Basic reading, writing, and arithmetic skills required. 
  • Proven customer service and sales success.
  • Self-motivated & exceptional communication and organizational skills.
  • Must be able to multitask.
  • Ability and willingness to work cooperatively with others.
  • Basic knowledge of Microsoft Office products and telephone protocol.
  • Complete an annual shooting qualification.
  • Ability to legally obtain a Pennsylvania Concealed Weapons Permit within the 90-day probationary period.
  • High degree of discretion dealing with confidential information.

Education and Experience Requirements                                                                                                     

  • High school diploma or equivalent
  • Minimum of 1 year of retail experience

Physical Job Requirements                                                                                                                                        

  • Stand and/or sit continuously and perform job functions for a full shift with meal break.
  • Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch, handle, carry and move items up to 50 pounds without assistance.
  • Visual acuity corrected to perform job functions. 
  • Ability to hear and respond appropriately to range commands.

INPAX is an Equal Opportunity Employer.  

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