Inside Steel Sales Rep- Raco Steel

Are you looking for a good long-term opportunity to join an established, high-quality steel processing company with a reputation for high quality products? Are you an outside-the-box thinker with a hunger for success? We are looking to expand our reach with an experienced Inside Steel Sales Representative to assist our Vice-President of Sales maintaining and increasing our business. In this role, you will work closely with critical cross-functional teams to optimize sales at Raco to achieve significant growth goals.
 
Who we are:
Raco Steel Company, which has been in business for over 70 years, is a successful, family owned, steel processing and distribution company, based in the South Suburban Chicago area. We maintain strong relationships with the United States' leading steel mills, and we supply a large, diversified customer base of manufacturing companies, across many industries, with a wide variety of quality flat-rolled steel products.
 
Who we seek:
As a member of our Steel Sales Team, we seek someone with experience working with flat-rolled steel products, you will be responsible for growing our business by selling our value-added steel products, such as precision-cut steel blanks, leveled sheets, slit and master coils.

As an Inside Sales Rep, you would be responsible for completing sales orders by prospecting for new clients, identifying client needs, and providing guidance about products needed by wholesalers and manufacturers in the steel industry. This is a results-oriented role where you will be generously rewarded for your success, managing your accounts, and contributing to the company's growth, from an individual and team perspective, as we continue to achieve new milestones.

Our Inside Sales Rep should enjoy strengthening and cultivating professional relationships with our current and new customers. There will be strong financial incentives for achieving the company's growth targets. 
 
What you will do:

• Responsible for managing and expanding the company’s existing accounts, as well as consistently prospecting, identifying, and developing new business opportunities, by putting the time and effort following up regularly over the phone, with emails and visits.
• Represent the company in a positive and professional manner and actively focus on building strong professional relationships with our customers throughout the sales process.
• Promptly react to inbound new sales leads and quote our products and services capabilities to existing and potential new customers on a timely basis.
• Oversee and ensure successful fulfillment of orders, working closely with finance, production, and logistics.
• Interact directly with customers to provide regular status updates and fulfill service needs.
• Understand customer needs/processes and coordinate with the timely shipping of our products and oversee the customer feedback process to improve customer service and satisfaction levels.
• Responsible for managing customer claims in a prompt manner, up to and including satisfactory resolution of their claims. Resolve objections in a favorable manner to close a sale and/or position Raco to receive new sales opportunities in the future.

• Excellent interpersonal, communication and customer service skills.
• Self-motivated, highly organized and with ability to manage own time effectively and to work autonomously to achieve results.
• Strong track record of developing long-term relationships.
• Proficient in MS Excel, Word, etc.
• Basic knowledge of Customer Relationship Management software (CRM).
• At least 5 years of experience in the Steel Industry 
• Some travel up to 25%

• Summer hours
• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Monday through Friday schedule, No weekends