Who We Are
MRK Partners is a privately held real estate investment and asset management company specializing in the acquisition, preservation, and repositioning of affordable housing. MRK Partners is committed to a world of equity and a shared humanity where all may thrive and reach their highest potential. Our mission is to develop exceptional and affordable housing across the nation.  A secure home and supportive community are integral to achieving empowerment. In collaboration with our residents and partners, we identify and create opportunities for upward mobility, nurture resiliency, and support everyone’s journey toward fulfillment and wellbeing.

Job Summary

The Regional Maintenance Supervisor is responsible for overseeing all maintenance activities within a portfolio of properties. This includes onboarding, training, mentoring and coaching Maintenance Supervisors, assisting maintenance team members in performing complex repairs, troubleshooting, carrying out preventative maintenance, maintaining and improving the condition of property grounds and buildings, and the timely completion of work orders.

This role is based in the Gaithersburg, Maryland area, with high travel.

Essential Job Functions 

• Models company mission and values
• Champions continuous improvement and regularly champion the execution of strategies to enhance resident satisfaction, work processes and property performance
• Assists maintenance team members in performing complex repairs, troubleshooting mechanical systems, and completing preventative maintenance
• Uses all resources available to meet deadlines
• Oversees the restoration of vacated apartments to move-in condition for new residents
• Conducts maintenance-related inspections, including building and alarm systems
• Oversees contractors and inspects their work to ensure the highest quality outcomes
• Ensures work orders are responded to in a timely manner and repairs are completed as required
• Confirms the removal of snow, ice and leaves from sidewalks, walkways, steps and driveways/parking spaces
• Verifies that maintenance team members are complying with all company and OSHA standards
• Responds to on-call emergencies on weekends, evenings, and holidays—resolves as circumstances warrant
• Patrols properties monthly to identify areas in need of cleaning and/or capital improvement, and follow-up on the completion of required work
• Ensures maintenance team members performs and adheres to the preventative maintenance plan/program
• Maintains a professional and courteous demeanor with all residents, prospects, staff and contractors
• Secures MRK equipment to prevent/deter theft
• Ensures company tools and equipment are in optimal condition
• Verifies that team members are adhering to safety guidelines in the operation of all tools and machinery
• Reports lease violations to Property Managers
• Adheres to Fair Housing Laws in all resident and prospect interactions
• Onboards, trains, mentors and coaches Maintenance Supervisors, Maintenance Technicians, and Porters.
• Helps new maintenance employees to increase their job proficiency and personal productivity  
• Provides feedback and counsel to Regional Property Managers, Property Managers, Maintenance Supervisors, Maintenance Technicians and Porters, as necessary
• Other duties as assigned

• High school diploma (or equivalent combination of education and experience)
• Minimum of seven years of maintenance or construction experience
• Six years of experience as a full-charge residential maintenance technician is preferred
• Minimum of five years supervising 3 – 4 staff members, including advanced leadership training
• Uses available resources to meet deadlines
• HVAC certification is required 
• EPA certification is required
• Knowledge of OSHA rules and regulations
• Must be able to work a flex schedule and be on-call for emergencies on weekends, evenings, and holidays
• Requires the ability to read, speak and comprehend the English language
• Proficiency in performing plumbing, electric and machinery repair
• Ability to follow direction and work independently
• Advanced troubleshooting and problem-solving skills
• Ability to work in a fast-paced, action-oriented environment

• Must have hand tools
• ANSI approved steel-toe shoes/composite
• Must have a valid Driver’s License
• Must have reliable transportation
• Willing to assist with other properties within the portfolio and surrounding portfolios as needed
• Willing to travel up to 40% of the time

Physical Demands
While performing the duties of this job the employee is regularly required to stand, sit; talk, hear, and use hands and fingers to operate a tools, phones and computer keyboard.  This job requires heavy lifting (up to 50 pounds), occasional walking, bending, couching, stooping, and standing for long periods of time.  Occasionally, ascends/descends a ladder. Uses power equipment such as snow blowers, power drills, and lawn equipment.

The hourly pay rate for this role is $22-$35/hour, depending on relevant experience, certifications, and fitness to the role.

We believe diversity is essential to our organization’s growth and success. MRK Partners strives to create an inclusive, accepting culture and seeks individuals of all backgrounds to join our innovative organization. We are a proud equal opportunity employer.