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Client Service Administrator - Real Estate

Our Experience Your Future

Over the last 65 years, Burns Scalo Real Estate has been able to perfect the vibe of the modern office space to stay ahead of the curve, create the ideal workplace and offer a gratifying work-life blend to our clients and employees. Burns Scalo Real Estate is a full-service commercial organization that encompasses three different divisions that can satisfy all real estate needs. Burns Scalo Brokerage, Burns Scalo Management, and Burns Scalo Development all function separately with their own teams of experts.

At Burns Scalo Real Estate, we are seeking a skilled client service professional to join our team. The duties include providing operational and administrative assistance within the facilities department and clients we serve.

Position Responsibilities:

  • Provide administrative support to department for various requests including preparing FedEx mailings, postage and envelopes, faxing, emailing, filing, making copies, scanning docs, generating reports and other administrative related items as requested.
  • Responsible for various administrative related work including, maintenance of request system, purchasing, greeting guests, answering phone calls, tracking and filing contractual documents, etc.
  • Assist with and expand tenant perk program with local businesses.
  • Ensure all certificate of insurance documents are current and on file for all clients and vendors.
  • Ensure all AWA paperwork is completed in a timely manner for each facility technician as they are submitted to the office and update all spread sheets accordingly.
  • Ensure all property service contracts are completed and up to date. Maintain and update tracking sheets accordingly.
  • Ensure that all vendor’s that Management work with have gone through our pre-qualification process and are up to date on payment.
  • Provide assistance as needed to front desk operations to include but is not limited to, answering phones, accepting package and other deliveries, lunchtime relief and greeting and signing in visitors and/or guests.

Position Qualifications:

  • High school diploma/GED required. Associate’s degree in related field preferred. 
  • Minimum of one (1) year of experience in customer service.
  • Experience in commercial real estate leasing or sales experience preferred.
  • Real estate license or willingness to obtain within first year of employment required.
  • Extremely proficient in Microsoft Office Suite.
  • Strong verbal and written communication skills, interpersonal skills and organizational skills.
  • Ability to work independently in a fast-paced, relationship-driven, team environment.


  • Competitive salary
  • Health, dental, vision and 401(k) with match
  • Flexible work schedule
  • Free parking
  • Onsite fitness center
  • Company cell phone and upgraded technology every two years
  • Generous paid time off (holidays, vacation and personal time)
  • Stipend to purchase company apparel


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